Data Deletion Instructions

You can ask for the data of the accounts you connected to Ekips to be deleted in three ways. In each case the access token and the data received from that account are deleted.

1. Disconnect in the panel

Open Integrations in the Ekips panel and press disconnect next to the account (Meta ad account, Instagram or WhatsApp). The access token is deleted at once; data received from that account is deleted within 30 days.

2. Remove access in Facebook settings

• On Facebook, go to Settings & privacy → Settings → Apps and websites.
• Find Ekips and click Remove.
• Meta sends us an automatic deletion request; we delete the data of that account and you receive a confirmation code to check the status of the request.

For Instagram: in Instagram, go to Settings → Apps and websites → Active and remove Ekips.

3. Write to us

To delete your account and all of your data, write to bahadir@ekips.ai from the email address of your account. We complete the request within 30 days and let you know.